How can we help?
- Glad you asked! Please share on all social media platforms even if ya don’t pledge. You may know someone who might like this stuff. It all helps!
Last updated: May 19, 2017 10:13
Have you made anything else we can see?
- Lots of stuff! Head to www.strangercomics.com and you will be able to see all kinds of comic books and children’s books we have printed and sold around the world.
Last updated: May 19, 2017 10:13
When will I receive the PDFs?
- Within a month after Kickstarter is finished. You’ll be able to read it before you get the printed book.
Last updated: May 19, 2017 10:13
When will the books and/or lithograph prints be shipped?
- Each pledge states an estimated shipping date. Some take longer than others because of the upgrades in those tiers, and except in certain cases, we will not be shipping rewards out piecemeal. In other words, your books may be held back until the rest of the rewards in your tier are available.
Last updated: May 19, 2017 10:13
Can I add more items to my pledge? If so, how do I do that?
- Yes! Copy and paste this link into your browser and it will tell you how.
http://www.strangercomics.com/news/how-to-kickstarter-add-on-tutorial/
If there’s something else you’d like to add that is not on the menu, message me through Kickstarter.
Last updated: May 21, 2017 12:01
Can I add on an entire 2nd pledge level?
Yes, just add the amount of the second pledge level to your total pledge just like adding something from the ADD ON menu. When you complete your survey in Backer Kit, all of the pledge levels will be available as add on options.
Last updated: May 19, 2017 13:42
Can I change my address for shipping?
- Once the time comes to start shipping, a message will be sent asking for your current address. At any time before we ship your pledge, you can contact me with the “Ask a question” button on the bottom of the page to let us know your new address.
Last updated: May 19, 2017 13:42
Anything else?
- You can contact me with the “Ask a question” button on the bottom of the page. And other backers have asked questions in the “Comments” section which are often answered there. Take a look and see if that’s helpful.
Last updated: May 19, 2017 13:42
How can we help?
- Glad you asked! Please share on all social media platforms even if ya don’t pledge. You may know someone who might like this stuff. It all helps! Last updated: Fri, May 19 2017 1:13 pm EDT
Have you made anything else we can see?
- Lots of stuff! Head to www.strangercomics.com and you will be able to see all kinds of comic books and children’s books we have printed and sold around the world. Last updated: Fri, May 19 2017 1:13 pm EDT
When will I receive the PDFs?
- Within a month after Kickstarter is finished. You’ll be able to read it before you get the printed book. Last updated: Fri, May 19 2017 1:13 pm EDT
When will the books and/or lithograph prints be shipped?
- Each pledge states an estimated shipping date. Some take longer than others because of the upgrades in those tiers, and except in certain cases, we will not be shipping rewards out piecemeal. In other words, your books may be held back until the rest of the rewards in your tier are available. Last updated: Fri, May 19 2017 1:13 pm EDT
Can I add more items to my pledge? If so, how do I do that?
- Yes! Copy and paste this link into your browser and it will tell you how. http://www.strangercomics.com/news/how-to-kickstarter-add-on-tutorial/ If there’s something else you’d like to add that is not on the menu, message me through Kickstarter. Last updated: Sun, May 21 2017 3:01 pm EDT
Can I add on an entire 2nd pledge level?
Yes, just add the amount of the second pledge level to your total pledge just like adding something from the ADD ON menu. When you complete your survey in Backer Kit, all of the pledge levels will be available as add on options. Last updated: Fri, May 19 2017 4:42 pm EDT
Can I change my address for shipping?
- Once the time comes to start shipping, a message will be sent asking for your current address. At any time before we ship your pledge, you can contact me with the “Ask a question” button on the bottom of the page to let us know your new address. Last updated: Fri, May 19 2017 4:42 pm EDT
Anything else?
- You can contact me with the “Ask a question” button on the bottom of the page. And other backers have asked questions in the “Comments” section which are often answered there. Take a look and see if that’s helpful. Last updated: Fri, May 19 2017 4:42 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.